Privacy Policy

At The Fresh Flower Market, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect and store the following types of information when you visit our website or interact with our services:

  • Personal Information: Includes your name, email address, phone number, delivery address, and payment information when you make a purchase or contact us through our website.
  • Order Information: Details related to the products you purchase, including the recipientā€™s name, address, and any special instructions for delivery.
  • Browser and Device Information: We automatically collect information about your browser and device, such as your IP address, browser type, referring URL, and cookies to improve the user experience on our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Fulfillment: To process and deliver your floral arrangements and gifts to the recipient.
  • Communication: To contact you regarding your order, provide customer support, and send updates about our services.
  • Personalization: To tailor your experience on our website based on your preferences and past orders.
  • Marketing: With your consent, we may use your information to send promotional offers, newsletters, and information about new products and services.
  • Analytics: To analyze website traffic, usage trends, and user behavior to improve our website and services.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to ensure the safety of your data, including:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information transmitted online, such as payment details.
  • Access Control: Personal information is only accessible to authorized personnel who need it to perform their job functions.
  • Data Retention: We store your personal information for as long as it is necessary to provide our services, comply with legal obligations, and resolve disputes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that assist us in processing payments, delivering orders, or providing other services necessary to operate our business.
  • Legal Requirements: If required by law, we may disclose your information in response to a court order, legal process, or government request.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and optimize site performance.

You can choose to disable cookies in your browser settings, but doing so may limit your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Childrenā€™s Privacy

The Fresh Flower Market does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information.

8. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

The Fresh Flower Market
Email: mschmidt24.marketing@gmail.com